# Cross-Platform Business Information QA Checklist

For every public platform, verify:

## Identity and contact

- Business name matches the approved spelling
- Address is complete, specific, and consistent
- Email is present and functional
- Phone number is present and consistent
- Business hours are current
- Primary website opens successfully

## Links and navigation

- Social links point to the correct account
- No broken, circular, or outdated links
- Contact or booking links are clearly labeled
- Platform usernames are professional and consistent

## Profile completeness

- Logo and cover image are current
- Description includes service and location context
- Primary and secondary categories are accurate
- Services are listed
- Questions and answers are current
- Posts or updates are recent enough for the platform

## Reputation

- Review rating and volume are recorded
- Reviews receive timely, appropriate responses
- Testimonials are used with permission
- Review-request links are easy to find

## Evidence

Record the review date, source URL, screenshot, expected value, actual value, severity, recommended owner, and verification status.