# Findings Summary

## Scope

Seven public platforms were reviewed against five core information fields: address, email, phone, business hours, and website/link availability. One field was not applicable on the company's own website, leaving 34 applicable checks.

## Results

- Complete or accurate checks: 9
- Missing, inaccurate, or broken checks: 25
- Highest completion rate: Google Business at 60%
- Lowest completion rate: Bing Business at 0%

## Reputation observations

- Google rating: 5 stars
- Google review count: 3
- Review responses: 0
- Website testimonials: 6

## Prioritized actions

1. Correct inconsistent address and link information first.
2. Add missing contact and hours information to primary profiles.
3. Repair broken cross-platform links.
4. Respond to existing reviews and define a response-time owner.
5. Reuse approved testimonials and add structured service/category information.
6. Schedule a verification pass after updates and record the evidence.